Each host (server) that is monitored by CloudRadar has a unique identifier, called UUID. When installing the agent, this UUID is part of the credentials. The value
hub_user equals the host UUID. The agent sends all its measurements with that UUID. If you use the UUID twice CloudRadar assumes the data is coming from the same host (server).
The problem of duplicated UUIDs is often caused by cloning a host. If one host with a running agent is cloned, the host uuid is transferred to the clone. The UUID is part of the
hub_users (host UUID) has a corresponding password.
Make sure all your hosts are using a unique pair of
hub_password. Open the config file
cagent.conf with a text editor and enter the values created for that host. You can copy the correct values at any time by clicking on "install agent".
On Windows the configuration is located in
On Linux it's
If you alter the
cagent.conf file you must restart the agent. On Linux execute
systemctl restart cagent on Windows use the service manager and click restart.