We provide a copy and paste installer that creates the configuration automatically for you. But rarely it fails and you end up with a default configuration not suitable for your server. Open the configuration file with an editor, /etc/cagent/cagent.conf on Linux, C:\Program Files\cagent\cagent.conf on Windows. Compare the content with the configuration generated for that specific host on my.cloudradar.io. If it doesn't match, change your configuration manually with the editor.